Starting with this release, the AltTester® Community plan is no longer available as a self-serve product. Access is granted exclusively to eligible users, on request. At the same time, we’re extending the free trial period from 14 to 30 days, giving everyone more time to get started with AltTester® before deciding on the right plan.
Here’s everything you need to know.
What this means in practice
The AltTester® Community package is no longer something you can sign up for on your own. Access is available only upon request; it is reviewed and granted by our team if eligible. If you’d like a Community license, you’ll need to reach out to us directly, and we’ll take it from there: reviewing your eligibility, aligning on the right number of seats for your setup, and issuing your license if everything checks out.
To get the process started, use the “Request Subscription” button on the Community plan – it’ll take you straight to our contact form.
Who is eligible?
The Community plan is designed mostly for small studios and indie developers whose total finances do not exceed €500,000 over any rolling 12-month period.
Full eligibility criteria are outlined in our Terms & Conditions (Art. 10.1).
Please note that Community licenses may also be subject to usage limitations, determined by Altom at our discretion and communicated during the screening process.
A bit of context
The eligibility requirement was already part of Terms & Conditions. What is changing now is how we apply it.
Until this update, we allowed new users to get started with a Community license immediately, giving teams the time they needed to set up their project and instrument their build. We valued being able to offer that flexibility, and we know many of you made good use of it.
That said, we’ve reached a point where ensuring the plan is genuinely serving the teams it was built for requires us to be more deliberate about who gets access. This change is how we do that.
What’s happening to existing Community licenses?
All existing Community licenses are being deactivated with this release.
- If your organization is still within the eligibility threshold or you are currently using a free trial, watch your inbox. We’ll reach out directly to confirm your status and issue your license – no action needed on your end.
- If your organization is above the eligibility threshold and plans to continue using AltTester®, then you must upgrade to an AltTester® Pro subscription.
Free trial period extension
With this release, we are extending the AltTester® Pro free trial from 14 to 30 days. Thus, all new users can start with a 30-day free AltTester®Pro trial starting on the date of first license activation. This gives you plenty of time to set up your project, instrument your build, and properly evaluate the tool.
If you have already enrolled in a 14-day free trial and are currently still on it, we will grant you an additional 2-week extension. Important note: you will receive a new license for this extension, so you need to make the necessary updates in the AltTester® Desktop app.
If you’d like to apply for a Community license instead, you’re welcome to contact us (considering all the eligibility criteria are met), and we’ll take it from there.
We’re here if you need guidance
We know changes like this come with questions. If you’re not sure which plan is right for your team, or you’d like to talk through your options, email us at contact@alttester.com. We’re always happy to help.